Overview
A platform for manual-labor/service businesses to recruit partners, collect referrals, and automatically pay commissions – all in one place.
The Build
Bubble application: multi-tenant orgs, partner invitations, referral intake, status tracking, and payment dashboards.
Stripe (Connect) payouts: complex Connect setup for partner onboarding, plan-based commission rules (e.g., Referral / Appointment / Sale), automatic calculation, transfer/payout flows, and clear payment records.
Twilio + Twilio Studio: an SMS chatbot for partners to submit referrals in seconds (phone, address, work description, etc.), fully synced with each partner’s web account; real-time SMS notifications on status changes.
Admin controls: configurable required fields and status labels, partner performance views, auditability of referrals and payments.
From MVP to Production
We focused on reliability and ops: validating inputs in the Studio flow, mapping SMS submissions to the correct org/partner, de-duping referrals, and handling Stripe/Twilio webhooks idempotently so commissions and notifications stay in sync.
The Outcome
Businesses get a turnkey referral engine: partners can submit via web or SMS, managers track pipeline and performance, and commissions are paid out automatically—cutting admin time while increasing referral volume.
